App Name: HabitCrew

Contact Information:

We are committed to providing all users with stable, reliable service and timely technical support. If you encounter any technical issues, bugs, or need assistance while using HabitCrew, please contact us through the official channel below.

Our support team will assist you as soon as possible.

Primary Support Channel:

Email: [email protected]

Service Commitment:

• Response Time: We promise to respond to your email within 24-48 hours (on business days).
• Support Language: We currently offer support in both English and Chinese.

Feedback Guidelines:

To help us locate and resolve your issue more quickly and accurately, please include the following information in your email whenever possible:

• A clear description of the issue: Explain the specific problem you are experiencing in detail.
• Device Information: Your device model (e.g., iPhone 15 Pro) and iOS version (e.g., iOS 18.0).
• App Version: You can find this in the "Settings" or "About" section of the app.
• Screenshots or Screen Recordings: If applicable, attaching screenshots or a screen recording of the issue would greatly help us understand the problem.

Your feedback is crucial to us. It helps us continuously improve HabitCrew and provide a better experience for you and all our users.

Thank you for your understanding and support!

The HabitCrew Development Team