Last updated: March 4, 2026

Thank you for using FormatForge. We are here to help you solve conversion issues quickly.

Contact

Email: [email protected]

Support languages: English, Simplified Chinese, Japanese, Korean, Russian

Response time: usually within 2 business days

What we can help with

• Conversion failed or stuck
• • Exported file cannot be opened
• • Layout, quality, or page order issues
• • Batch conversion performance issues
• • Subscription, restore purchase, or billing questions
• • Feature requests and workflow suggestions

Before contacting support, please prepare

• App version
• • Device model and iOS/iPadOS version